DGH reserves the right to refuse/cancel any order. DGH at its sole discretion may cancel any
order(s):

i. If it suspects a fraudulent transaction, or

ii. If it suspects a customer has undertaken a transaction which is not in accordance with the
Terms of Use or

iii. For any reason outside the control of the DGH including causes for delivery related
logistical difficulties.
Refund/cancellation policies applicable in the following conditions:

a) In case, the buyer cancels the order online before the product has been shipped, the entire
order amount will be refunded.

b) In case the item ordered has been shipped but has not yet been delivered to the buyer, the
order can still be cancelled online. Total order amount after deduction of shipment and
handling charges will be refunded. The refund will be processed, once NDR receives the
originally ordered item back intact from the courier.

c) However, the order once delivered cannot be cancelled in any case.

d) In case there is an option for online download of data than cancellation will not be
possible

e) In case of failed transactions or double realization of account for the same order, the total
deducted amount will be refunded.

f) In case of cancelled order/failed transactions, the bank/card transaction charges of the
buyer, if any, is likely to be forfeited

g) DGH offers no guarantees whatsoever for the accuracy or timeliness of the refunds in the
buyers card/account

h) In case of part cancellations, the amount refunded will be corresponding to the part
cancellation